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T-mobile redeems itself

On October 22, 2008, in Technology, by Administrator
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I had a follow-on call from the President’s office at T-mobile today.  They sorted out a way to get us G1 phones to try on our business account.  They are shipping them at a discounted rate, and sending a few extra sim cards (as I lost mine) for free.  Representative was very professional and customer oriented once I was able to talk to him live (as opposed to the voicemail message I describe below).

Interestingly, the same rep that left me a VM with all the negatives of the G1 and tried to move us to purchase new Blackberries, explained to me today that he has the G1 and he loves it.  Go figure.  I guess he was just following the script before.

Regardless, well played T-mobile.  Well played.

 

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